Tpdoors always respects and commits to protecting the privacy of customers’ personal information.In response to the trust of customers who have provided this information when accessing the website Tpdoors.vn, we have issued the following specific policy to affirm our role in protecting the rights of visitors. Tpdoors only collects information for consulting activities with the ultimate goal of bringing the best values to you.

1. PURPOSE OF COLLECTING CUSTOMER PERSONAL INFORMATION

– When customers access the website: https://Tpdoors.vn/ and receive advice, they will be required to fill in all information in the fields according to the available form such as: Full name, phone number (company or individual), email address (company or individual),… – We may collect the number of visits, the links you click on and other related information when accessing the website: https://Tpdoors.vn/ including IP, web browser, language used and access time. – All information is required to complete your consultation and notify you of any problems that arise (if any). The declarations must be accurate and legal. Tpdoors is not responsible for any legal issues related to the declared information.

2. SCOPE OF USE OF PERSONAL INFORMATION

Website: https://Tpdoors.vn/ uses the information you provide to: – Serve the process of consulting on using services and products at Tpdoors and customer care. – Prevent customer errors, activities of appropriating customer user accounts or fraudulent activities. – Contact and resolve customer complaints.

3. PERSONAL INFORMATION STORAGE TIME

There is no time limit except in cases where customers request cancellation to the Board of Directors or the Company dissolves or goes bankrupt. In all other cases, members’ personal information will be kept confidential on the server of https://Tpdoors.vn/.

4. ADDRESS OF THE UNIT COLLECTING AND PROCESSING PERSONAL INFORMATION

Address: Tpdoors Office Building, No. 02 Ton That Tung, Dong Da, Hanoi. Phone: 0903 827 040 Email: tpdoors.tpp@gmail.com

5. MEANS AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT THEIR PERSONAL INFORMATION

– Customers have the right to edit their personal information by requesting Tpdoors to do so. – Customers have the right to send complaints about the disclosure of their personal information to third parties to Tpdoors. Upon receiving this feedback, we will verify the information and are responsible for responding to the reason and instructing customers to keep the information confidential. – Complaint forms: By email: tpdoors.tpp@gmail.comBy phone: 0903 827 040

6. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO CUSTOMERS’ PERSONAL INFORMATION

Customers agree that, if necessary, the following organizations and individuals may access their personal information, including: – Tpdoors Management Board – Shipping units (Name, phone number, delivery address) – Third parties with integrated services with the Tpdoors.vn website – Competent state agencies in case of request as prescribed in the operating regulations – All information is used for consulting purposes and improving service quality. We commit not to use it for any other purposes.

7. COMMITMENT TO PROTECTING CUSTOMERS’ PERSONAL INFORMATION

– We are committed to keeping customers’ personal information registered on the Tpdoors.vn website absolutely confidential according to the personal information security policy posted on the official Tpdoors.vn website. Collection of customer information is only done with the customer’s consent, except in cases where the law has other provisions on this issue.– Do not use, transfer, provide or disclose customer information to a third party without the customer’s consent, except in cases specified in this regulation or the law.– In the event that the server storing information is hacked and takes control, leading to loss of customer personal information. Tpdoors will be responsible for notifying and working with the authorities to promptly investigate and handle the matter, and at the same time notify customers about the incident.